Field Sales Manager

Field Sales Manager

FIELD SALES MANAGER

REGION – NORTH WEST

HOURS/CONTRACT – FULL TIME/PERMANENT

SALARY/BENEFITS – COMPETITIVE SALARY + CAR ALLOWANCE + BONUS*

We are proud to be one of the UK’s leading privately owned house builders head quartered in Warrington, Cheshire. We operate four regional businesses with offices in Warrington, Exeter, Bristol, and Solihull.

Our Values and Culture are at the heart of our business and centre on our most valued assets – our people and our customers.

We’re looking for a Field Sales Manager to join our successful team in the North West, based at our Head Office in Birchwood near Warrington.  Reporting to the Regional Sales Directors, this is an important role responsible for managing a number of developments and motivating a team of Sales Executives in order to achieve sales at the required rate/prices to meet or exceed our monthly, quarterly, half-year and year-end budget targets.  The successful candidate will also have a consistent focus on their team delivering an outstanding Customer Journey from initial contact through to legal completion until handover to Customer Care; in order to fulfil our aspirations to be a 5* builder.

Our ideal candidate will have previous experience in the same role and thrive working in a busy and fast-paced environment.  The company would however consider a Trainee who can demonstrate a required level of knowledge and skills.

KEY RESPONSIBILITIES:

Daily/Weekly (where appropriate)

  • Visit each development (where possible) and review current performance including recent NHBC survey returns and site score, reservations, outstanding contracts, colour choices/extras and imminent legal completions
  • Deal with any site or customer facing problems that fall within the sales Customer Journey
  • Provide support, training and development to staff members
  • Check information and pricing for each development is correct on online portals (including nominated Estate Agents)
  • Maintain contact with and update nominated Estate Agents on development and their leads
  • Ensure GDPR guidelines/privacy policies are being adhered to
  • Review COINS usage including prospect management in conjunction with the IFA referrals report
  • Ensure that each development has excellent Site, Showhome, Sales Office and People presentation
  • Check build complete plots that are due for handover are to the required standards
  • Use COINS as and when required as part of the day-to-day role

Monthly

  • Review Health & Safety including Personal Alarm usage
  • Complete monthly landscaping schedules and instruct any required works
  • Attend Monthly Directors Site Visits
  • Ensure maintenance of Show Homes and any stock unit is reported and completed
  • Monitor competitor reports and advise the Sales Director accordingly
  • Arrange and attend nominated Estate Agent meeting on rotational basis
  • Attend Development Team Meetings on rotational basis to observe
  • Process Sales Executive commission, mileage and expenses claims

Quarterly

Carry out quarterly audit/review on each development with the Sales Executive

Adhoc (ongoing/when required)

  • Responsible for site set up including signage, Sales Offices and Show Homes (including schemes)
  • Providing regular constructive feedback to staff members in addition to twice yearly appraisals and performance manage where necessary
  • Provide constructive feedback on any Mystery Shopping results
  • Recruitment of Sales Executives including induction
  • Marketing including brochures and campaigns
  • Appointment of cleaners and landscapers and the management of these

KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED:

  • Previous experience in the house building industry
  • Proficient IT skills along with a good working knowledge of Microsoft Office (Word, Excel and Outlook) and the ability to adapt to new systems
  • Excellent organisation and administration skills
  • Ability to self-motivate and work on own as well as part of a team
  • Works effectively to deadlines and competently works on multiple tasks simultaneously
  • Reliable with a proactive, personable, hands-on and positive approach
  • Willing to be flexible in respect of day-to-day duties and days worked as the role will require regular weekend and bank holidays (up to one in two weekends)
  • Knowledge of the mortgage market and conveyancing process
  • Full UK Driving licence
  • Embrace the Wain Homes values of One Wain, Everyone Counts, Take Pride, Rise to the Challenge and Keep it Real
  • To be able to build good and develop good relationships with colleagues (including from other departments), customers, sub-contractors and other stakeholders
  • Good interpersonal skills with a team-spirited approach
  • Ability to motivate staff in order to meet their full potential
  • Knowledge of marketing and/or experience of this in house building (campaigns, portals, local Estate Agents) would be hugely beneficial
  • Knowledge of COINS and/or experience of this would be an advantage

WHAT WE OFFER:

  • Competitive salary
  • Car allowance
  • Annual bonus*
  • 24 days holiday, plus bank holidays
  • Contributory pension scheme

For more information on this role, please get in touch by emailing your CV and covering letter to sharon.wood@wainhomes.co.uk and andrew.blundell@wainhomes.co.uk.

Please note, the closing date of this role is Sunday 8th of May 2022.  If you have not heard from us within 2 weeks of your application, please presume you have not been successful.

*Not applicable during trainee probation period

Inclusion and Diversity are paramount to us here at Wain Homes. All our applicants and colleagues are treated fairly and respectfully, regardless of any protected characteristic/s. If you require assistance with regards to reasonable adjustments during your application process with us, please do not hesitate to contact us - we are always happy to help.

Date added: 26 April 2022

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