Sales Executive - Severn Valley

Sales Executive - Severn Valley

Location:                       Harry Stoke, Bristol

Salary:                          Competitive Salary / Commission 

Reports to:                    Sales Manager

Hours:                          Full time hours


Wain Group is one of the UK’s largest private development companies. We’re made up of Wain Homes, the housebuilder, and Wain Estates, the strategic land company. Wain Homes builds approximately 1,200 homes a year from its three regional offices in Warrington, Bristol, and Exeter. It has ambitions to increase this to 1,600 homes over the next five years. Wain Estates operates nationally from Warrington. It is currently promoting 3,200 acres across the country.


Since 1972 when Bill Ainscough founded William Ainscough developments, to 2022 when we reached our 50th Anniversary as Wain Group, our people have always been the most important element of our business.


Our Values and Culture are at our heart and centre on our most valued assets – our people and our customers. We ensure our people know it by putting both their wellbeing and their careers first every day. Everyone counts in our culture, and we are always looking for new ways and new people to share it with.


We are seeking a confident and self-motivated Sales Executive to join our energetic, customer focused team in our Severn Valley Sales team.  This position will be based at our Mulgrove Farm Village site in Harry Stoke, Bristol,  and may require you to travel to other operational sites within a set proximity of your base,  for which the company mileage policy applies and an allowance will be paid.


The main purpose of the role is to provide a professional service to all our customers with the aim of achieving sale and financial targets on allocated developments. You will need to demonstrate excellent interpersonal skills to enable you to build rapport with customers to understand their needs and requirements. These would need to include listening skills, questioning skills, empathy, product demonstration and closing skills.


Applicants will need to be able to demonstrate a good understanding of the new homes industry and good knowledge of the legal procedure.


You will be expected to:

       •         Maximise profits by achieving new homes sales in line with agreed targets.

       •         Effectively manage the COINS database (for which training will be given).

       •         Respond to all enquiries – visits, telephone, and email effectively and in a timely manner.

·       Ensure all relevant information is accurate and up to date and have the ability to complete paperwork accurately and efficiently.

       •         Liaise with customers, solicitors, and estate agents,  etc on all aspects of construction, sales and progression.

       •         Provide weekly reports to management.

       •         Conduct market research and report accordingly.

       •         Ensure all paperwork and site administration is up to date and GDPR compliant.

       •         Maintaining presentation of show homes and sales arena, including off site signage.

       •         Contribute to Marketing and PR proposals.

       •         Hold weekly build meetings with the site team.

       •         Comply with the company H&S standards.

       •         Understand and act upon customer needs to maintain Company reputation.

       •         Have the ability to remain calm and professional when faced with difficult situations.

       •         Have the ability to communicate accurately at the same level of understanding with the customer.

       •         Good time keeping is essential and the ability to manage an electronic diary system will be needed.

       •         Experience of Lone working is beneficial.

This list is not exhaustive.


Desirable skills and experience:

·       Experience of delivering sales in the housing industry.

·       Exceptional customer service skills.

·       Excellent communication skills – verbally and written.

·       Must be resilient and show drive and determination to achieve your profitability targets.

·       Ability to prioritise workload and work under pressure in a fast-paced environment.

·       Computer literacy is preferable; however, training will be given.

·       Personal presentation is of the highest standard.

·       Flexible working pattern, must be able to work weekends and bank holidays.

  • Hold a full driving license and have use of own vehicle for business travel.

·       Excellent time keeping.

·       The ability to embrace and role model our company values – One Wain, Rise to the Challenge, Keep it Real, Everyone Counts, and Take Pride.


The benefit package for this role includes: 

  • Competitive salary.
  • Competitive commission scheme.
  • 24 days holiday (increasing by 1 day after 2 years of continuous service, up to a maximum of 28 days).
  • Pension scheme.
  • Perks Employee Discount Scheme.
  • Employee Assistance Programme.
  • Annual Volunteering Day.


For further information on this position, or to apply, please attach a copy of your cv with a brief covering email to by Friday 12th July 2024.


Inclusion and Diversity are paramount to us here at Wain Homes. All our applicants and colleagues are treated fairly and respectfully, regardless of any protected characteristic/s. If you require assistance with regards to reasonable adjustments during your application process with us, please do not hesitate to contact us - we are always happy to help.

Date added: 17 June 2024

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