CUSTOMER SUPPORT
Buying a new home is a big event. That’s why we make a commitment to every customer that we’ll be there each step of the way.
At Wain Homes there’s a personal approach to everything we do and it’s what makes us, us.
We take pride in doing things the right way for you, so we’re here when you have questions and need updates about your new Wain home, what stage you’re at and what comes next.
And this support doesn’t just stop when you pick up the keys to your new home.
At reservation, you’ll receive a guide to your new home detailing what you can expect through the buying process and beyond and numbers to call if you need us. Your Wain Home comes with a 10 year warranty, the first 2 years of which are covered directly by Wain Homes. You’ll find a snapshot of some of our support information here, so you know what you can expect.
You’re covered
Something’s wrong
Complaints
Customer charter
My kind of perfect
Whatever you’re looking for, we’re here to help. Get in touch in the way that suits you and we’ll promptly answer your questions and queries.
